We have a number of criteria that go into determining a driver to be safe and worthy of ShipHike Verification. Our drivers are background checked, their motor vehicle information is checked, and their vehicle is examined to ensure that it is safe and able to a maintain healthy and comfortable environment for your pet.
We require that drivers maintain a climate-controlled interior experience for the pets they are transporting. Drivers are required to avoid smoking with pets. We also tell our drivers to ask the pet what kind of music it likes, however, we have found that the pets rarely respond.
In the event that a driver must stay with your pet overnight, our drivers book pet-friendly rooms in high quality, pet-friendly hotels with climate control and pet amenities.
Feeding, Walks, and Other Maintenance
Drivers are required to perform any maintenance tasks with your pet at the frequency you specify. They are more than able to take the pet out for walks, bathroom breaks, food and water breaks, as well as providing medicine to your pet.